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Privacy Policy

Effective: September 12, 2026

I'm Miri (the "Company") establishes and discloses this Privacy Policy in accordance with Article 30 of the Personal Information Protection Act (PIPA) to protect the personal information of data subjects and to promptly and smoothly handle any related grievances.

Advance Notice: Conversation Memory and First Greetings (October 10, 2026) So that each oracle can naturally continue your conversations with it, we are adding two kinds of processing that we entrust to OpenAI, L.L.C. First, organizing what to remember from conversations (new item (6)): ongoing matters, people in your life, conversation preferences, moments you shared and similar points from your conversations with an oracle are organized for use in your next conversations with that oracle. For this we send your conversation history with that oracle (your messages and the oracle's replies) and the information that oracle has already remembered; birth information and sensitive information such as health, sex life, political views, religion, trade union membership or criminal records are not stored as memories. Second, first greetings (added to item (1)): when writing an oracle's first greeting, we may also send one ongoing matter remembered from your conversations with that oracle (for example, an upcoming interview or exam — excluding birth information and sensitive information). As before, we do not send your name, date of birth, or other conversation content. This amendment does not collect any new information; memories are organized from conversations you have already had. As before, information sent to OpenAI is processed with the no-response-storage option, retained for up to 30 days for abuse monitoring and then deleted, and not used to train AI models. You can erase what the oracles remember at any time with Settings → Manage Memory → Clear, with Reset Usage Data, or by withdrawing your membership, and when you delete a conversation, memory items based on that conversation are deleted too. You do not need to do anything. The new content takes effect on ; until then the current Policy applies and these two kinds of processing do not take place. Amended sections: the OpenAI, L.L.C. rows of Essential Provision for Service Delivery (Section 4-1) · Consignment of Personal Information Processing (Section 5) · International Transfer of Personal Information (Section 5-2) (item (1) first greeting items added; new item (6) organizing what to remember from conversations) · new Information Remembered from Conversations (Section 3-3-10). Earlier notices and their effective dates remain in place.
Supplementary privacy notice for users in the EU/EEA, the UK and Switzerland (posted and effective ) For users who live in the European Union, the European Economic Area, the United Kingdom or Switzerland, we have published a supplementary notice that sets out in one place the information required by the GDPR — the controller, the legal basis for each purpose, recipients, international transfers, retention periods, your rights and how to lodge a complaint with a supervisory authority — in English (miri.im/privacy-eu) and French (miri.im/privacy-fr). It does not start any new processing, and you do not need to do anything. Amended sections: Rights of data subjects (Section 6-3). Earlier notices and their effective dates remain in place.
Correction: investigating and replying to support inquiries (posted and effective ) Support inquiries that the in-app support AI could not resolve are investigated by Anthropic, PBC's Claude, which reviews the inquiry and the account and usage records needed to find the cause, and drafts a reply. We do not send member account identifiers or email addresses for this processing, and names and contact details in the inquiry are masked before sending. Anthropic, PBC is already an analysis tool provider for incident and error investigations (Section 3-3-9), and content sent for this processing is not used to train models. Store review replies and other support reply drafts continue to be processed through Google LLC (Vertex AI). No new information is collected, and you do not need to do anything. Amended sections: Operational quality checks and AI analysis tools (Section 3-3-9) · Entrustment (Section 5) · International transfer (Section 5-2). Earlier notices and their effective dates remain in place.
AI processing route correction (posted and effective ) We now use Anthropic's Claude model for drafting customer support replies and store review replies through Google LLC's cloud service (Vertex AI). Accordingly, the entrustee and overseas recipient for this work changes from Anthropic, PBC to Google LLC (Vertex AI). The daily AI reply quality check and the support reply quality review (Section 3-3-9) are processed through the API of OpenAI, L.L.C. (business terms). Content sent to analysis tools is not used to train models. No new information is collected, and you do not need to do anything. Amended sections: Operational quality checks and AI analysis tools (Section 3-3-9) · Entrustment (Section 5) · International transfer (Section 5-2). Earlier notices and their effective dates remain in place.
Processing disclosure supplement (posted and effective ) We are adding to this policy, to match how we actually process data, items that were already in operation but missing from it. No new processing begins, and you do not need to do anything. (1) We entrust Anthropic, PBC with drafting customer support replies and replies to store reviews, and Plus Five Five, Inc. (Resend) with sending the emails the app sends (support replies, billing notices, and similar), so we add them to the entrustment and international transfer sections. (2) We describe usage statistics (Google Analytics for Firebase, linked to your member account identifier) and ad performance measurement (Google Ads) in the purposes, collected items, entrustment, and international transfer sections. (3) We describe mood records in check-ins and the 21-day journey (optional, with separate consent) and their retention period (12 months). (4) We add the device token used to send notifications to the automatically collected items. (5) We state that, ahead of its October 5, 2026 effective date, conversation safety analysis ran as a trial from September 27 to October 4 (its results were not applied to replies, guidance, or notifications and were kept only in anonymous daily statistics). (6) We describe how we analyze part of our conversation and support records with AI analysis tools (OpenAI, L.L.C., Anthropic, PBC, and Google LLC) to check the quality of AI replies and support replies, investigate incidents and errors, and compare AI models (new Section 3-3-9). Amended sections: Purposes (Section 1-2) · Purposes (Section 1-3) · Operational quality check purposes (Section 1-3) · Required items (Section 2-1) · Automatically collected items (Section 2-2) · Notification device token (Section 2-2) · Conversation safety processing (Section 3-3-6) · Check-in and journey mood records (Section 3-3-8, new) · Operational quality checks and AI analysis tools (Section 3-3-9, new) · Provision to third parties (Section 4-1) · Entrustment (Section 5) · Entrustment — operational quality checks (Section 5) · International transfer (Section 5-2) · International transfer — operational quality checks (Section 5-2) · Automatic collection (Section 9-1). Earlier notices and their effective dates remain in place.
New: Pre-Sign-In Conversation Trial (posted and effective October 1, 2026) Some new users in certain countries can try a short conversation with a character (a first reading and an answer to one question of their own) before signing up with Apple or Google. For this we create a temporary account identifier, a random string rather than a name or email address, and process the information needed for the conversation (whichever of name, gender, date of birth, time of birth, and place of birth the character asks for) and the conversation itself in the same way as members' AI consultations. If you sign in with Apple or Google after the trial, the trial conversation and the information you entered carry over to that account and are then kept and deleted under the same rules as member information. Trial accounts that never sign in, and their information, are deleted automatically 7 days after they are created. During the trial you cannot make payments, receive referral rewards, or use the in-app support chat, and we do not send you marketing messages. To prevent misuse, the trial is offered only in genuinely installed copies of the app and has a daily limit. These provisions take effect on the posting date, . Amended sections: Fortune (Saju) Analysis Service purposes (Section 1-2) · Required Information (Section 2-1) · new Pre-Sign-In Conversation Trial (Section 2-5) · new Pre-Sign-In Trial Accounts (Section 3-3-7). The earlier notices below and their effective dates remain unchanged.
Advance Notice: Conversation Safety (Crisis Detection and Guidance) Processing (September 27, 2026) We are starting conversation safety processing for cases where the life or physical safety of you or someone you mention may be at risk from suicide, self-harm, or violence. If a message you send contains expressions related to such risks, AI automatically analyzes that message and part of the preceding conversation to detect risk signals. If there is a risk signal, we adjust the AI's reply to be safe, show you verified crisis and emergency contacts, and do not send fortune notifications for 72 hours. We do not store the result linked to your account; we keep only daily aggregate statistics that cannot identify you. The analysis is processed by OpenAI, L.L.C., with Google (Gemini API) as backup when OpenAI is unavailable. No person reads your conversations in real time, and this processing is not used for advertising or marketing. The new content takes effect on . Amended sections: Fortune (Saju) Analysis Service purposes (Section 1-2) · new Conversation Safety Processing (Section 3-3-6) · the OpenAI, L.L.C. and Google (Gemini API) rows of Essential Provision for Service Delivery (Section 4-1) and International Transfer of Personal Information (Section 5-2) · the OpenAI, L.L.C. row of Consignment of Personal Information Processing (Section 5). The earlier notices below and their effective dates remain unchanged.
Advance Notice: Clarifying the Information Used for AI Consultation (September 27, 2026) We are stating more precisely which information is sent to our AI processing providers when they generate AI consultation replies, to match how processing actually works. In addition to conversation history and Saju analysis results, consultation replies use the name, gender, date, time and place of birth you entered, conversation summaries and information remembered from conversations, and—when you use those features—psychological survey results and your registered acquaintances' names, relationships and birth information. This amendment does not collect any new information; it accurately describes information already used to provide the service. It covers Google (Gemini API) and OpenAI, L.L.C., which generates AI consultation replies in certain countries and plans designated by the Company. The new content takes effect on . Amended sections: the Google (Gemini API) row and OpenAI, L.L.C. item (3) of Essential Provision for Service Delivery (Section 4-1) · the Google LLC (Gemini API) and OpenAI, L.L.C. (AI consultation replies) entries of International Transfer of Personal Information (Section 5-2). The earlier notices below and their effective dates remain unchanged.
Advance Notice: AI Processing Entrusted to OpenAI (September 26, 2026) We are updating the personal information processing we entrust to OpenAI, L.L.C. to match how it actually works. (1) OpenAI writes the oracle's first greeting when you start a conversation. For this we do not send your name, date of birth, or conversation content — only one trait calculated from your birth information (for example, your Day Master, Sun sign, or Life Path number), the time of day, and whether you have visited before. (2) OpenAI drafts the automatic replies to in-app customer inquiries. (3) In certain countries and plans designated by the Company, OpenAI may generate AI consultation replies; this item applies from when that feature is offered. (4) The former "backup processing for AI conversation generation" is removed; OpenAI generates proactive messages for characters and languages designated by the Company (from September 27, 2026) and otherwise processes them only as a backup when the primary provider fails or is misconfigured. Files used for proactive message processing are deleted once processing is complete. The new content takes effect on (proactive message generation under item (4) has been processed since September 27, 2026); until then the current Policy applies and conversation greetings are not sent to OpenAI. Amended sections: the OpenAI, L.L.C. rows of Essential Provision for Service Delivery (Section 4-1) · Consignment of Personal Information Processing (Section 5) · International Transfer of Personal Information (Section 5-2). The earlier notices below and their effective dates remain unchanged.
Advance Notice: Invitation and Relationship Reading Amendment (September 15, 2026) This amendment adds the input and consent process for viewing a relationship reading before sign-up, temporary storage and security/usage records, and sharing and use of current birth information after connecting. The new provisions take effect on . The current policy applies until then. Existing connections keep their previous information-use scope until both people give the new consent. Full amendment: input and use before sign-up (Section 2-4) · temporary storage and usage records (Section 3-3-5) · connecting and sharing (Section 4-1-3). The existing notices and their effective dates below remain unchanged.
Notice of Amendment (September 12, 2026) The handling of customer inquiry records upon account deletion changes. Previously such records were destroyed together with the account; from September 19, 2026, in line with the statutory duty to retain consumer complaint/dispute records under the E-Commerce Act, only a pseudonymized record (member identifier replaced with an encrypted hash, contact and payment details masked) is retained for 3 years from the resolution date and then destroyed, and it is used only for internal statistical and service-improvement analysis (Sections 3-1 and 3-3-4). Effective: September 19, 2026. Notice of Amendment (September 5, 2026) This Privacy Policy was announced on September 5, 2026 and takes effect on September 12, 2026. Key changes: (1) disclosure of automatically collected install attribution (store install referrer, UTM parameters) and invite/referral code records (Section 2-2); (2) expanded items shared between connected users — summary chart indicators, mutually confirmed relationship label, daily relationship content, and invite-reward notification (Section 4-1-2); (3) new basis for processing friend referral rewards (Sections 1-2, 2-1, and 3-3-3 — the abuse-prevention identifier hash is kept for one year after membership withdrawal, then destroyed); (4) notice of discontinuation of the conversation share link feature (existing links remain viewable until December 4, 2026, after which access ends and shared copies are deleted; Section 3-3-3). ※ Previous amendment (announced August 30, 2026, effective September 6, 2026): new basis for collecting and retaining customer inquiry records (Sections 2-1, 2-3, and 3-3-4 — in-app support chat and support email inquiries, including non-members, retained for 3 years). ※ Effective timing of the voice consultation provisions: The provisions of this Policy concerning voice consultation (the voice-related items in Sections 1-2, 2-1, 3-3-2, 4-1, 5, and 5-2) apply only from the date the feature is actually made available in the service. As of the effective date of this Policy, the voice consultation feature is not offered, and no collection, use, consignment, or overseas transfer of personal information takes place under those provisions. If the Company begins offering the feature, it will provide separate notice within the app, and separate consent — including consent to overseas transfer — will be obtained upon first use of voice consultation.

1. Purpose of Collecting and Using Personal Information

The Company processes personal information for the purposes below. The personal information processed is not used for any purpose other than those stated below, and if the purpose of use changes, the Company will take necessary measures such as obtaining separate consent in accordance with Article 18 of PIPA.

1-1. Member Registration and Management

1-2. Fortune (Saju) Analysis Service

1-3. Service Improvement and Development

2. Personal Information Collected

The Company collects the following personal information to provide its services.

2-1. Required Information

2-2. Automatically Collected Information

2-3. Collection Methods

2-4. Reading an Invitation Before Creating an Account

Announced September 15, 2026; effective September 23, 2026 at 00:00 Korea Standard Time (UTC+9). These provisions apply when the new invitation and relationship reading feature is made available.

A recipient may enter their own date of birth and consent to its use for a relationship reading without creating an account. When the birth time is unknown, the result uses the information that is available. This feature is available to people aged 14 or older.

An acquaintance invitation checks the entered birthday against the birthday previously entered by the sender. A direct invitation does not require that match. After the recipient requests a connection with an account, the sender must confirm the recipient's display name. Viewing a preview alone does not connect the accounts or notify the sender that it was viewed.

2-5. Pre-Sign-In Conversation Trial

Effective on posting, October 1, 2026. Offered to some new users in certain countries.

Some new users in certain countries can try a short conversation with a character (a first reading and an answer to one question of their own) before signing up with Apple or Google. For this we create a temporary account identifier, a random string rather than a name or email address, and process the information needed for the conversation (whichever of name, gender, date of birth, time of birth, and place of birth the character asks for) and the conversation itself in the same way as members' AI consultations.

When you sign in, the temporary account is linked to that Apple or Google account, so the trial conversation and the information you entered carry over as they are, and the sign-up benefit is granted at that point. If you sign in with an Apple or Google account that is already a member, you are signed in to the existing account and the trial conversation does not carry over.

During the trial you cannot make payments, receive referral rewards, or use the in-app support chat, and we do not send you marketing messages. To prevent misuse, the trial is offered only in genuinely installed copies of the app and has a daily limit.

3. Processing and Retention Period

The Company processes and retains personal information within the retention/use period required by law or the retention/use period consented to by the data subject at the time of collection.

3-1. Member Information

3-2. Service Usage Records

3-3-3. User-to-User Connection (Social) Data

The table below describes the existing invitation and connection process. Section 3-3-5 applies to temporary storage and security/usage records for the new invitation and relationship reading feature from its stated effective date.

User-to-user invitation and connection data is destroyed or made inaccessible at the following points:

EventConnectionInvitationCompatibility summary (mutually shared)Notifications / unread
Invitation expiry (default 7 days)—Made inaccessible, then deleted (the “expired” indicator on the sender's screen remains until the sender re-sends the invitation or deletes the acquaintance)——
Invitation declinedNot createdDeleted——
DisconnectionDeleted—DeletedDeleted
BlockHidden + re-invitation blockedInvalidatedDeletedDeleted
Membership withdrawalDisconnected and hidden immediately upon the withdrawal request (fully destroyed when the account is deleted)InvalidatedDeletedDeleted
Daily relationship contentRefreshed daily while the connection is maintained (only the current day's content is kept; the previous day's is overwritten)———

Friend referral data

Notice of discontinuation of the conversation share link feature

The Company is discontinuing the “conversation share link” feature (discontinuation announced on September 5, 2026). Existing links remain viewable until December 4, 2026; after that date, access ends and shared copies are deleted. During the grace period, you may request immediate deletion of your own share links through the app or by contacting support. Upon membership withdrawal, shared copies are deleted as part of the withdrawal process.

3-3-2. Voice Consultation Records

3-3-4. Customer Inquiry Records

3-3-5. Temporary Storage and Security and Usage Records for Invitations and Relationship Readings

Announced September 15, 2026; effective September 23, 2026 at 00:00 Korea Standard Time (UTC+9). These provisions apply when the new invitation and relationship reading feature is made available.

The submitted birthday and reading are used to process the preview. Birth details are not placed in the invitation URL, analytics events, or the shared connection document. To avoid asking for the same input again during sign-in, the current browser tab may keep the input and result in session storage for up to 24 hours or until the invitation expires, whichever is earlier. The data is cleared on completion or when the recipient declines. A signed proof contains no original birth input and expires after 30 minutes. Access is rechecked when the page is reloaded or restored.

To limit verification abuse, a keyed hash of a network address is used in a rate-limit record. It is marked for deletion 24 hours after the last permitted calculation request; another permitted request updates the counter and scheduled deletion time. The original address is not stored in that record. Mismatch counters and lock state protect invitation verification.

A result-display receipt contains the invitation identifier, a hash of the signed proof, and the display time, and is marked for deletion after 24 hours. Invitation and connection events, result views, return visits, and account creation time are used to measure activation and usefulness. These measurement records exclude original birthdays, charts, and names. Resolved invitation records follow the existing 30-day retention period. Account-linked experiment assignments and first-conversion summaries are removed when account deletion is scheduled. Actual TTL deletion timing depends on the database's deletion cycle.

3-3-6. Conversation Safety Processing

Announced September 27, 2026; effective October 5, 2026 at 00:00 Korea Standard Time (UTC+9).

  • Analysis results are kept only as daily aggregate statistics that cannot identify you (for example, how many crisis notices were shown — for legally required reporting and safety management). We do not store analysis results linked to your account.
  • Contact cards shown to you are kept with that conversation and follow the retention and deletion rules for conversation records.
  • The notification pause marker is deleted automatically 72 hours after it is set, and the reason for the pause is not stored.
  • No person reads your conversations in real time as part of this processing, and we do not provide the analysis results to third parties except where required by law.
  • From September 27 to October 4, 2026 (before the effective date), the same analysis runs as a trial. During the trial, the results are not applied to AI replies, support contact guidance, or notifications, and are kept only in daily aggregate statistics that cannot identify individuals. The analysis is processed in the same way as the conversation safety items in Sections 4-1, 5, and 5-2 (OpenAI, L.L.C., with Google (Gemini API) as a backup when OpenAI is unavailable).

3-3-7. Pre-Sign-In Trial Accounts

Effective on posting, October 1, 2026.

  • Trial accounts that never sign in: 7 days after creation, the trial conversation, the information entered, and the trial-use count are deleted automatically in the same way as a membership withdrawal. Because this runs once a day, deletion may happen up to one day later.
  • If you sign in (link the account): the retention rules for member information (Section 3-1) apply.
  • Even during the trial or without signing in, you can ask us to delete your trial information by emailing customer support (cristina@miri.im).

3-3-8. Check-in and Journey Mood Records

Effective upon posting on October 4, 2026 (adds processing already in operation).

  • Mood records (check-ins and the 21-day journey) are deleted automatically 12 months after the day they were recorded. If you reset your records or delete your account before then, they are deleted at that time.

3-3-9. Operational Quality Checks and AI Analysis Tools

Effective upon posting on October 4, 2026 (adds processing already in operation).

  • To manage service quality and safety, the Company analyzes part of its conversation and customer support records with AI analysis tools: (1) AI reply quality checks — each day we analyze the content of a random sample of conversations and the information remembered from them; (2) support reply quality reviews — we review sent replies together with the inquiries they answer; (3) incident and error investigations — when an error is reported or an anomaly is detected, we check account and usage records to the extent needed to find the cause; (4) AI model comparisons — before adopting a new AI model, we compare replies using part of real conversations, replacing names, place names, contact details, and similar information with pseudonyms where possible.
  • We do not send email addresses to these tools. We do not send member account identifiers for (1), (2), or (4), and for (2) we mask names, contact details, and similar information in inquiries and replies before sending them. Drafting support replies (the Google LLC (Vertex AI) item in Section 5) and (3) incident and error investigations may include account information to the extent needed. Investigating and replying to support inquiries (the Anthropic, PBC item in Section 5) does not include member account identifiers or email addresses; it may include inquiry content with names and contact details masked, and account and usage records to the extent needed to find the cause.
  • The providers of these tools are OpenAI, L.L.C., Anthropic, PBC, and Google LLC (Vertex AI and Gemini API); retention on the provider side follows each company's data retention policy. The daily automated analyses in (1) and (2) are processed through the API of OpenAI, L.L.C. (business terms), and content sent to analysis tools is not used to train models. The Company keeps the analysis results (scores and classifications) and the copies of conversations used for analysis in a work environment with restricted access, and deletes them one year after the analysis.

3-3-10. Information Remembered from Conversations

Announced October 10, 2026. Deleting memory items together with a deleted conversation applies from October 18, 2026 at 00:00 Korea Standard Time (UTC+9).

  • Information that an oracle remembers from conversations is kept for each oracle in your member account and is destroyed together with it upon membership withdrawal (Section 3-1).
  • You can erase what the oracles remember with Settings → Manage Memory → Clear, and Settings → Reset Usage Data deletes all conversations together with the remembered information.
  • When you delete a conversation, memory items based on that conversation are deleted too.

3-3. Statutory Retention

4. Provision of Personal Information to Third Parties

In principle, the Company processes users' personal information only within the scope specified in Article 1 (Purpose of Collecting and Using Personal Information) and does not process it beyond the original scope or provide it to third parties without the user's prior consent.

However, the following are exceptions.

4-1. Essential Provision for Service Delivery

The Company provides personal information to third parties as follows:

Recipient Purpose Information Provided Retention and Use Period
Google (Gemini API) AI conversation generation, real-time voice conversation generation and transcription, consultation quality evaluation, backup processing for conversation safety assessment (when OpenAI is unavailable, from October 5, 2026) Conversation history, Saju analysis results, and—for voice consultation—the user's voice (real-time streaming) and conversation transcripts (stated explicitly from October 5, 2026: the name, gender, date, time and place of birth you entered, conversation summaries and information remembered from conversations, and—when you use those features—psychological survey results and your registered acquaintances' names, relationships and birth information) / Backup processing for conversation safety assessment (when OpenAI is unavailable, from October 5, 2026): the latest message you entered and part of the preceding conversation Deleted without delay after processing (temporary session state/cache up to 24 hours)
OpenAI, L.L.C. (1) Writing the first greeting of a conversation (from October 4, 2026) (2) Drafting automatic replies to in-app customer inquiries (3) Generating AI consultation replies in certain countries and plans designated by the Company (from when that feature is offered) (4) Proactive message generation — generated by OpenAI for characters and languages designated by the Company (from September 27, 2026); otherwise backup processing only when the primary provider (Google) fails or is misconfigured (5) Conversation safety assessment (detecting risk signals such as suicide, self-harm, or violence) — only for messages containing risk-related expressions (from October 5, 2026) (6) Organizing what to remember from conversations — organizing ongoing matters, people in your life, conversation preferences, moments you shared and similar points from your conversations with an oracle for use in your next conversations with that oracle (from October 18, 2026) (1) Character information, current time of day, whether you have visited before, one trait calculated from your birth information (e.g., Day Master, Sun sign, Life Path number), earlier greeting text, one ongoing matter remembered from your conversations with the same oracle (e.g., an upcoming interview or exam — excluding birth information and sensitive information; from October 18, 2026) — excluding your name, date of birth, and any conversation content other than that one remembered matter (2) Inquiry conversation, subscription and payment history (plan, amount paid, payment date, card issuer name, transaction number, status), credit balance and remaining free usage, sign-up date, sign-in method, partially masked email, device type and app version, payment and error diagnostics, summaries of recent inquiries — excluding birth information and consultation conversations (3) Conversation history, Saju analysis results, the name, gender, date, time and place of birth you entered, conversation summaries and information remembered from conversations, and—when you use those features—psychological survey results and your registered acquaintances' names, relationships and birth information (4) Account identifier, analysis results calculated from birth information, conversation summaries and recent messages, information remembered from conversations (excluding birth information), and, where those features are used, psychology survey results and an acquaintance's name and relationship (5) The latest message you entered and part of the preceding conversation (up to three of your messages, the end of the previous AI reply, and the app language setting) — excluding account identifier, name, date of birth, and Saju information (6) Your conversation history with that oracle (your messages and the oracle's replies) and the information that oracle has already remembered — birth information and sensitive information such as health, sex life, political views, religion, trade union membership or criminal records are not stored as memories Processed with the no-response-storage option applied; under OpenAI API policy, retained for up to 30 days for abuse monitoring and then deleted (encrypted computation cache for response speed up to 24 hours); files used for (4) are deleted once processing is complete (from October 4, 2026) (not used to train AI models)
Google (Firebase) Data storage and management Member information, Saju information, conversation history, voice transcripts Until membership withdrawal (voice transcripts: 7 days from creation)
Google Google Sign-in authentication Google account identifier, email, name Deleted immediately after authentication
Apple Apple Sign-in authentication Apple ID, email, name Deleted immediately after authentication
Apple Supporting App Store refund request review Purchase transaction information, service usage/consumption information (usage period, usage volume, etc.) Per Apple's refund review policy

If you have consented to check-in and journey mood records, your recent mood records are also sent to the AI consultation reply items in the table above (Google (Gemini API) and OpenAI, L.L.C.) when generating AI consultation replies.

4-1-2. Provision to Other Users (User-to-User Connection Feature)

The invitation and connection provisions below apply to the existing process. Section 4-1-3 applies to the new invitation and relationship reading feature from its stated effective date. Existing connections keep the information-use scope below until both people give the new consent. The invite-reward provisions remain unchanged.

Only when a user directly sends an invitation and the other party accepts it does the Company provide the following information to the other user:

RecipientPurposeInformation ProvidedRetention and Use Period
The other user whom you invited and who acceptedMutual compatibility confirmation and relationship contentNickname (or name), compatibility summary results, summary chart indicators (summary markers such as day-master element and zodiac sign, not detailed readings), mutually confirmed relationship label (only where both parties have each selected one), daily relationship content (a phrase, temperature, and highlight marker summarizing the day's relationship flow — generated from each user's own perspective and not including the other party's original birth information)While the connection is maintained (ends upon disconnection, blocking, or membership withdrawal)
The counterpart member of an invite reward (referrer or referee)Notifying that an invite reward has been grantedThe fact that “a friend you invited (or the friend who invited you) has met the conditions” and the number of credits granted (no name, email, or account identifier)One time, at the point of notification

4-1-3. Connecting and Sharing Relationship Readings

Announced September 15, 2026; effective September 23, 2026 at 00:00 Korea Standard Time (UTC+9). These provisions apply when the new invitation and relationship reading feature is made available.

Each person explicitly agrees before display names and the relationship reading are shared. The reading may include strengths, possible differences, practical suggestions, example phrases, and a daily relationship practice. Original birth dates, times, places, detailed individual charts, and personal conversations are not shown to the other person.

After both people give the new consent, readings use the latest birth information each person confirms in their own account. A change to that information may change subsequent readings. Missing information or unavailable calculations produce an input or retry message. Existing connections keep their previous information-use scope until both people give the new consent.

Disconnecting, blocking, or scheduling account deletion stops access to shared results. An acquaintance invitation recipient may verify their identity and request removal of the acquaintance information entered by the sender. A direct invitation does not create an acquaintance record containing the recipient's birthday. Previewing and connecting are optional.

4-2. Provision Required by Law

5. Consignment of Personal Information Processing

For the smooth handling of personal information, the Company consigns personal information processing tasks as follows:

Consignee Consigned Task Consignment Period
Google LLC (Firebase) Cloud server operation and data storage Until membership withdrawal or termination of the consignment contract
Google (Gemini API) AI conversation generation service, real-time voice conversation processing and transcription, consultation quality evaluation, backup processing for conversation safety assessment (when OpenAI is unavailable, from October 5, 2026) Each time the service is used
OpenAI, L.L.C. Writing the first greeting of a conversation (from October 4, 2026), drafting automatic replies to in-app customer inquiries, generating AI consultation replies in certain countries and plans (from when that feature is offered), proactive message generation (for characters and languages designated by the Company, from September 27, 2026) and backup processing for other proactive messages (when the primary provider fails or is misconfigured), conversation safety assessment (detecting risk signals such as suicide, self-harm, or violence) — only for messages containing risk-related expressions (from October 5, 2026), organizing what to remember from conversations (organizing ongoing matters and similar points from conversations with the same oracle, from October 18, 2026) Each time the service is used
Google LLC (Google Analytics for Firebase · Google Ads) Service usage statistics analysis and ad performance (conversion) measurement Until the entrustment contract ends
Google LLC (Vertex AI — Anthropic Claude models) Drafting customer support replies (drafting replies and preparing to send replies that pass the Company's review criteria) and drafting replies to store reviews Each time processing is performed
Anthropic, PBC Investigating and replying to support inquiries (investigating the cause of inquiries the in-app support AI could not resolve, drafting replies, and preparing to send replies that pass the Company's review criteria) Each time processing is performed
Plus Five Five, Inc. (Resend) Sending the emails the app sends (support replies, acknowledgements of email inquiries, and billing, cancellation, and refund notices) Each time an email is sent
OpenAI, L.L.C. · Anthropic, PBC · Google LLC (Vertex AI · Gemini API) Operational quality checks (AI reply and support reply quality checks, incident and error investigations, and AI model comparisons — Section 3-3-9) Each time processing is performed

When entering into consignment contracts, in accordance with Article 26 of PIPA, the Company specifies in the contract or other documents such matters as the prohibition of processing personal information beyond the purpose of the consigned work, technical and managerial safeguards, restrictions on re-consignment, supervision of the consignee, and liability including damages, and supervises whether the consignee processes personal information safely.

5-2. International Transfer of Personal Information

To the extent necessary to perform the AI conversation/voice consultation/customer inquiry service contract concluded with the user, and pursuant to Article 28-8(1)(iii) of PIPA, the Company consigns the processing of and stores personal information overseas as follows.

Recipient (Contact) Country Date/Time and Method of Transfer Items Transferred Purpose of Use Retention/Use Period
Google LLC (Privacy inquiries: googlekrsupport@google.com · Google Korea LLC, 152 Teheran-ro, Gangnam-gu, Seoul (Gangnam Finance Center), ☎ +82-2-531-9000 · HQ: 1600 Amphitheatre Pkwy, Mountain View, CA 94043, USA) USA Real-time encrypted transmission over the network during consultation Real-time voice, input/output transcripts, conversation content, Saju analysis results (stated explicitly from October 5, 2026: name, gender, date/time/place of birth, conversation summaries and remembered information, and—when you use those features—psychological survey results and acquaintance information) / Backup processing for conversation safety assessment (when OpenAI is unavailable, from October 5, 2026): the latest message you entered and part of the preceding conversation Real-time AI conversation/voice conversation generation and transcription, backup processing for conversation safety assessment (when OpenAI is unavailable, from October 5, 2026) Deleted without delay after processing (temporary session state/cache up to 24 hours)
Google LLC (Firebase, same as above) USA Stored continuously during service use Member information, Saju information, conversation/transcript records, app error logs (linked to the account identifier from September 28, 2026) Cloud data storage and management Until membership withdrawal or the end of the retention period (voice transcripts: 7 days)
Google LLC (Gemini API, same as above) USA Transmitted at quality evaluation after the consultation ends Voice conversation transcripts Consultation quality management Deleted after processing is complete
OpenAI, L.L.C. (Privacy inquiries: https://privacy.openai.com) USA Real-time encrypted transmission over the network when a first greeting, customer inquiry reply, or AI consultation reply is generated; for proactive message generation, encrypted file transfer (daily for characters and languages designated by the Company, from September 27, 2026; otherwise when the primary provider fails or is misconfigured); real-time encrypted transmission over the network for conversation safety assessment (from October 5, 2026); encrypted transmission over the network when organizing what to remember from conversations (from October 18, 2026) First greeting: one trait calculated from birth information, time of day, whether you have visited before, earlier greeting text, one ongoing matter remembered from conversations with the same oracle (excluding birth information and sensitive information, from October 18, 2026) / Customer inquiries: inquiry conversation, subscription, payment, credit, account, device, and diagnostic information / AI consultation replies: conversation content, Saju analysis results, name, gender, date/time/place of birth, conversation summaries and remembered information, and—when you use those features—psychological survey results and acquaintance information / Proactive messages: account identifier, analysis results, conversation summaries and recent messages, remembered information / Conversation safety assessment: the latest message you entered and part of the preceding conversation (up to three of your messages, the end of the previous AI reply, and the app language setting) — excluding account identifier, name, date of birth, and Saju information / Organizing what to remember from conversations: conversation history with that oracle (your messages and the oracle's replies), information already remembered — birth information and sensitive information are not stored as memories (from October 18, 2026) First greeting generation (from October 4, 2026), automatic replies to customer inquiries, AI consultation reply generation in certain countries and plans (from when that feature is offered), proactive message generation (for characters and languages designated by the Company, from September 27, 2026) and backup processing, conversation safety assessment (detecting risk signals such as suicide, self-harm, or violence) — only for messages containing risk-related expressions (from October 5, 2026), organizing what to remember from conversations (from October 18, 2026) No-response-storage option applied; under OpenAI API policy, retained for up to 30 days for abuse monitoring and then deleted (encrypted computation cache up to 24 hours); files used for proactive message processing are deleted once processing is complete (from October 4, 2026)
Google LLC (Google Analytics for Firebase · Google Ads, same as above) United States Encrypted transmission over the network during app use and conversion measurement In-app events and usage attributes (linked to your member account identifier); ad click identifier (gclid), ad click and install start times, sign-up and purchase times, purchase amount, and order number Service usage statistics analysis and ad performance measurement In accordance with Google's retention policy and the Company's retention settings
Google LLC (Vertex AI, same as above) United States and other Google Cloud processing regions Encrypted transmission over the network when drafting support replies and store review replies Support inquiries: inquiry subject and body, name, account identifier, subscription and payment status, sign-up date and platform, past inquiry and refund history, and, if you have agreed to it being viewed, part of your recent conversation history / Store reviews: review content and the reviewer's display name Drafting customer support replies and store review replies In accordance with Google Cloud's data processing terms (not used for model training)
Anthropic, PBC (privacy@anthropic.com) United States Encrypted transmission over the network when investigating and replying to support inquiries Inquiry subject and body (names and contact details masked), subscription and payment status and payment records (including transaction numbers), sign-up date and platform, past inquiry and refund history, service usage and error records needed to find the cause, and, if you have agreed to it being viewed, part of your recent conversation history — excluding member account identifiers and email addresses Investigating the cause of support inquiries and drafting replies In accordance with Anthropic's data retention policy (not used for model training)
Plus Five Five, Inc. (Resend; privacy inquiries: support@resend.com) United States Encrypted transmission over the network when sending email Recipient email address, name, and email body (support replies and billing, cancellation, and refund notices, including amounts) Sending email In accordance with Resend's sending log retention policy
OpenAI, L.L.C. (https://privacy.openai.com) · Anthropic, PBC (privacy@anthropic.com) · Google LLC (googlekrsupport@google.com) United States Encrypted transmission over the network during analysis Items analyzed under Section 3-3-9: part of conversation content and remembered information, support inquiries and sent replies (names and contact details masked), account and usage records needed for incident and error investigations, and conversations used for model comparisons (pseudonymized where possible) Operational quality checks In accordance with each company's data retention policy

Method, procedure, and effect of refusing the transfer: The international transfers above are essential to providing the AI conversation/voice consultation features. For voice consultation, you can review and refuse the transfer during the separate consent process presented at first use; if you do not consent, you cannot use AI voice consultation, but there is no restriction on using other services. If you do not consent to the transfer related to text-based AI conversation, you cannot use the AI conversation feature. Transfers for automatic replies to in-app customer inquiries are necessary to provide that feature.

If the notice above changes, the Company will inform you in advance (Article 28-8(3)), and when transferring personal information overseas, the Company implements the protective measures set out in Articles 17 through 19 and Chapter V of PIPA and its Enforcement Decree (paragraph 4).

6. Rights of Data Subjects and How to Exercise Them

Data subjects may exercise the following personal information protection rights against the Company at any time:

6-1. Rights

  1. Right to request access to personal information
  2. Right to request correction of errors
  3. Right to request deletion
  4. Right to request suspension of processing

6-2. How to Exercise Rights

How to Exercise Your Rights In-app: Settings → Privacy Management
Email: cristina@miri.im
Membership withdrawal: In-app Settings → Account → Withdraw Membership

6-3. Limitations on Exercising Rights

The exercise of data subjects' rights may be restricted in the following cases:

For users in the EU/EEA, the United Kingdom and Switzerland, you also have the right to data portability, the right to object to processing and the right to lodge a complaint with a data protection supervisory authority. The legal bases for our processing and further details are in our Supplementary Privacy Notice for these users (miri.im/privacy-eu · in French: miri.im/privacy-fr).

7. Destruction of Personal Information

When personal information becomes unnecessary due to the expiration of the retention period, achievement of the processing purpose, etc., the Company destroys it without delay.

7-1. Destruction Procedure

7-2. Destruction Method

8. Measures to Ensure the Security of Personal Information

In accordance with Article 29 of PIPA, the Company takes the following technical, managerial, and physical measures necessary to ensure security:

8-1. Managerial Measures

8-2. Technical Measures

8-3. Physical Measures

9. Installation, Operation, and Refusal of Automatic Collection Devices

The Company may automatically collect the following information to improve services and provide customized services:

9-1. Information Collected

9-2. How to Refuse

Users can refuse the collection of information through their device settings:

10. Personal Information Protection Officer

The Company designates a Personal Information Protection Officer, as set out below, to take overall responsibility for personal information processing and to handle data subjects' complaints and provide remedies for damages related to personal information processing:

Personal Information Protection Officer I'm Miri Operations Team
Email: cristina@miri.im

Data subjects may direct any inquiries, complaints, or requests for damage relief related to personal information protection arising from their use of the Company's services to the Personal Information Protection Officer. The Company will respond to and handle data subjects' inquiries without delay.

11. Requesting Access to Personal Information

Under Article 35 of PIPA, data subjects may request access to their personal information from the department below. The Company will endeavor to process such access requests promptly:

Department Receiving and Processing Access Requests Department: Customer Support Team
Email: cristina@miri.im

12. Remedies for Rights Infringement

Data subjects may contact the following organizations for damage relief, consultation, and similar matters regarding personal information infringement:

12-1. Personal Information Infringement Report Center (operated by KISA)

12-2. Personal Information Dispute Mediation Committee

12-3. Supreme Prosecutors' Office Cybercrime Investigation Division

12-4. National Police Agency Cyber Bureau

12-5. For users outside Korea

Please contact your local data protection authority or email us at cristina@miri.im.

13. Changes to This Privacy Policy

This Privacy Policy is effective from September 12, 2026. If there are additions, deletions, or corrections due to changes in law or policy, the Company will provide notice by posting an announcement on this Privacy Policy page at least 7 days before the changes take effect.