Support

You can cancel anytime from within the app. Go to Settings → Subscription Management → Cancel Subscription. Your VIP access will remain active until the end of the current billing period. No partial refunds are issued for unused time, except the 7-day withdrawal for Korean web payments described below.

Refunds by platform:

• App Store (iOS): Refunds are handled by Apple. Visit reportaproblem.apple.com to request a refund.
• Google Play (Android): Go to Play Store > Profile > Payments & subscriptions > Subscriptions > select the subscription > Request refund. Refunds are handled by Google under Google Play's refund policy.
• Web payments (Korea): Contact us at cristina@miri.im. Refunds are available within 7 days of payment only; if the service has been used, the refund is prorated (Terms of Service, Article 19). No refunds after 7 days.

VIP subscribers get unlimited daily conversations with all AI oracle characters, deeper conversation continuity, and priority access to new features. Free users receive a daily free allowance of conversations; the current allowance is shown in the app.

We offer a Monthly plan and an Annual plan. Prices vary by region. Both plans auto-renew and can be cancelled at any time.

Go to Settings → Account → Delete Account in the app. Account deletion is permanent and removes all your data. If you have an active subscription, please cancel it first.

Yes. Your conversation data is stored securely and is not shared with third parties for advertising. Please review our Privacy Policy for full details.

Try closing and reopening the app first. If the issue persists, please email cristina@miri.im with a description of the problem and your device type.